Terms of Use


By using this website, you agree to comply with and be bound by the following terms and conditions which govern Little Box Company relationship with you in relation to this website.

The term “Little Box Company” or “us” or “we” refers to the owner of this website. Its registered office is Unit 27, 7-10 Warstone Lane, Birmingham, B18 6JE. The term “you” refers to the user or viewer of this website.

Website Use

Any content found on this website is for general information and use only and is subject to change without notice.

Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Any information or materials found on this website are used entirely at your own risk. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website or its assets may give rise to a claim for damages and/or be a criminal offence.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions of use. You should always exercise caution and look at the privacy statement applicable to the website in question.

You may not create a link to this website from another website or document without our prior written consent.

We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.

Any dispute arising out of the use of this website is subject to the laws of England and Wales.

Privacy & Cookies Notice

We are committed to protecting the personal information that you provide, and recognise the importance of being clear about how we intend to use it.

All personal information provided by you through this website will be under the control of Little Box Co acting as Data Controller and in line with the General Data Protection Regulation.  Our registered office is Little Box Co, Unit 27, 7-10 Warstone Lane, Birmingham, B18 6JE. Our ICO Registration Number is ZA427566.

This privacy notice explains how we may use any personal information we collect about you when you use this website. You should check this page from time to time to ensure that you are happy with any changes. This notice is effective from August 2018.

What is personal information?

Personal information is information that alone or combined with other information may identify you. Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: 

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

We do not consider personal information to include information that has been anonymised so that it does not allow you to be identified.

What personal information we may collect

When you visit our website we may ask you for personal information to allow us to contact you to deal with your request or enquiry. We may also collect information which monitors activity whilst you use this website or if you share any of its content by clicking the social media buttons. This includes the following personal information:

  • If you ask us to contact you - your full name, email address, telephone number and any personal data you may choose to include within the free text box

  • When you visit our website and have chosen not to disable cookies – your Internet Protocol (IP) addresses

  • If you apply for a job – and complete and submit the on line application form and attach your CV

Little Box Co  will not share your personal information with anyone else.

What is an Internet Protocol (IP) address?

An IP address is a number that can uniquely identify a computer or network device on the internet.

How we intend to use your personal information

To provide a service: we will contact you for reasons relating to the details or service you are enquiring about using the contact details you have provided.  

To send you further information about our services or survey your opinion: we may also retain these details to provide you with information about our own service we think you may find interesting, or send you a survey about your experience with us.  We will do this using the contact details you have provided.  The marketing section below and your account profile will provide you with further information should you wish to stop us contacting you. To deal with your account and profile we may email you to confirm your email account or of you request a password reset because you have forgotten your password.

If you are enquiring on behalf of someone else, we may need confirmation you are authorised to act on their behalf before we can discuss their personal details.  

Will my personal information be shared with other organisations?

Your personal information that you give to us via our website may be transferred to our 3rd party providers who undertake the following on line services on our behalf.  

  • For a full list of these are organisations, please email sales@littleboxco.co.uk

Any third parties that we share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide to you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Little Box Co’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

All the above organisations will process your personal information inside the EEA 

All about cookies and how to disable them

Cookies are text files or pixel tags which are placed on your computer when you visit our website to help us analyse website traffic, usage and behaviour so that we can improve the visitor experience to our website.  The cookie information we collect for these purposes is anonymous and is used to;

  • To track visitor use of the website and to compile statistical activity using Google Analytics, a service provided by Google Inc.  Google automatically collects a partial IP address which ensures you remain anonymous for the purpose of monitoring website traffic and improving the user experience of this website.  Google undertake not to associate your IP address with any other data held by their organisations

  • To gather non-personal, demographic and behavioral information and if you choice to share any content using the social media buttons on this site

  • A cookie does not allow us to access your computer to obtain personal information, other than the data you choose to share with us  We do not read cookies left by other websites

  • Please email sales@littleboxco.co.uk for the details of the cookes used on our website.

  • You can disable cookies at any time (see below)

How to disable cookies

You are able to disable cookies used by this website directly from your device.  For further information about cookies and how to do this, please visit the websites: www.aboutcookies.org or www.allaboutcookies.org.

Gaining your consent to use tracking cookies

We are required to gain your consent before we store and use any cookies which are not intended to be used solely for the operation of our website.  We do this by providing a cookie notice each time you enter our website and a link to this privacy notice which tells you how to disable cookies if you wish to do so.  If you enter the site after reading this notice, and do not disable them, we will regard this as your consent for use of those cookies described in the “The cookies that this website may use” above. 

Other websites that can be accessed by this website

Our website and privacy policy may contain links to other websites.  When you click any of these links and leave our site, we cannot be held responsible for the protection and privacy of any information you provide whilst visiting others sites, this privacy policy applies to this website only.  Please make sure you read the privacy policy of the website you are visiting.

Sharing information through social media

If you choose to share any content of this site, or your personal information by using the social media buttons (Facebook, Twitter, YouTube or Google+) you should be aware that any personal information you may choose to share could be accessed by the public.  We cannot be held responsible for any damaging actions or behaviours which may result following your use this or any other related subsequent social media activity.

How long will you keep my personal information?

Your personal information will be retained by us, and those organisations that process your data on our behalf, for as long as is necessary for the required service to be provided to you. All retained personal information we hold is subject to the controls of our data protection and retention policies. Further details of our retention policy can be obtained by emailing sales@littleboxco.co.uk

Where will my personal information be kept?

Your personal information will be under the control of Little Box Co as detailed in this notice.   

However, as the internet cannot be guaranteed as completely secure, the security of your data transmitted to and from our website; any transmissions are completely at your own risk.

Changes to our privacy policy

We will regularly review our privacy statement to ensure it reflects the personal information that we may request from you, and how we may process it.  The date of subsequent revisions of this policy will be recorded at the beginning of this notice.  

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.

  • Right to object – you have the right to object to certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

Can I find out the personal data that the Little Box Co holds about me?

Little Box Co at your request, can confirm what information we hold about you and how it is processed. If Little Box Co does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU. 

  • Contact details of the data protection officer, where applicable.

  • The purpose of the processing as well as the legal basis for processing.

  • If the processing is based on the legitimate interests of Little Box Co or a third party, information about those interests.

  • The categories of personal data collected, stored and processed.

  • Recipient(s) or categories of recipients that the data is/will be disclosed to.

  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

  • How long the data will be stored.

  • Details of your rights to correct, erase, restrict or object to such processing.

  • Information about your right to withdraw consent at any time.

  • How to lodge a complaint with the supervisory authority.

  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

  • The source of personal data if it wasn’t collected directly from you.

  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this? 

Little Box Co accepts the following forms of ID when information on your personal data is requested: Passport, driving licence, birth certificate, utility bill (from last 3 months).

If you would like a copy of some or all of your personal information, please contact us by using the details below.  No charge will be made for this service.

We want to make sure our personal information is accurate and up to date.  By using the contact methods below, you may request that we correct or remove information you feel is inaccurate.

How will Little Box Co use the personal data it collects about me? 

Little Box Co will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary.  Little Box Co is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business and sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Little Box Co contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

All about our marketing

Where you have expressed an interest through submitting an enquiry, requesting information or selecting your email preferences within your profile, we may like to contact you for marketing purposes to promote other related Little Box Co services to you or to ask you to take part in our survey.  This could be by post, phone, email or text message.  Each time we contact you we will check that you are happy to receive further direct marketing.  You can however stop us contacting you at any time, please see the “how to stop marketing” section below.

How to stop marketing

You have the right to stop us from contacting your for our marketing purposes at any time.  If you no longer wish us to contact you, please let us know by emailing sales@littleboxco.co.uk. We will not pass your personal details on to any other organisation for the purposes of marketing.


In the event that you wish to make a complaint about how your personal data is being processed by Little Box Co (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority (ICO) and Little Box Co’s Data Protection Officer.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by;

  • Writing to the Data Protection Officer at Little Box Co: Lisa Hogan, Little Box Co, Unit 27, 7-10 Warstone Lane, Birmingham, B18 6JE.

  • Email: sales@littleboxco.co.uk.

  • By using the contact us section of the website.

  • Telephone: 0121 233 3999.

Please note that if you contact us by telephone, your call maybe recorded for training and quality purposes.                     


Our products are all tested in regards to anti-tarnishing. However, compatibility testing is highly recommended in regards to items stored in products supplied by Little Box Company.

Little Box Company cannot be held liable for tarnishing due to storage of jewellery. Here are a few suggestions to help keep your jewellery tarnish free:

  • Ensure your jewellery is clean and dry

  • Store individual pieces of jewellery in air tight zip-lock bags

  • Use acid free tissue to wrap your jewellery in

  • Use anti-tarnish strips or alternatively regular white chalk works in the same way, absorbing the airborne substances that cause tarnish, however these must be changed every 2-3 months.


It is recommended that you obtain a sample from Little Box Company before placing a large wholesale order, so you can be assured of the quality of our products. If however you are not happy with the products you receive, a 14 day refund/exchange is offered.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2018.